Customer expectations for on-line interactions are quite specific and simple, “make it easy and convenient or else". However industries that provide complex products, such as Insurance, Banking, Government, Education, Health Care, and others transact with their customers through a set of paper forms and processes that don’t fit the e-commerce shopping cart interaction model.

Avoka SmartForm Factory delivers Digital Self-Service and Mobile Field Worker solutions that enable organizations to replace paper forms with an online experience that will attract and retain more customers, reduce abandonment rates, improve data quality, and reduce costs. It provides a platform that enables business teams to create and manage the SmartForm Applications that make online and mobile data capture quick and easy. SmartForm Factory empowers your business to transact online.