Avoka Transact for Superannuation

Avoka Transact for Superannuation is an onboarding platform for Australian Super Funds that delivers a world-class member experience across member applications, rollovers, investment choices and more, while accelerating digital transformation.


Solution Benefits
Exceptional Member Experience

Create a faster, simpler, onboarding experience for members with a fully digital process.

Increased Speed
to Market

Accelerate your digital transformation with visible improvements for members and employers without an IT overhaul.

Reduced Cost
to Serve

Drive efficiency gains and save costs in processing paper forms while reducing the chance for human error.

Paper to Digital

  • Replace tedious paper and PDF documents with digital data capture, signatures, and identity validation.
  • Remove reliance on the back office to collate paperwork and process data, saving time and costs.
  • Gain improved visibility of the pipeline of applications in progress.
  • Enable workflow collaboration, emailing digital forms to members to attach supporting documents and signatures and subsequently emailing them to the Super Fund.
Outstanding Experience

  • Create an outstanding, self-serve, onboarding experience for members and employers, matching the service expectations for your brand.
  • Reduce customer effort required to onboard with digital enrollment, e-signatures, identity verification, and compliance requirements all built in.
  • Give flexibility to members, enabling them to complete portions of onboarding at their convenience on mobile, tablet, or desktop.
  • Enable a seamless, omni-channel experience with features such as Save and Resume, information auto-fill, and collaboration.
Rapid Changes

  • Deliver improvements fast across multiple digital channels.
  • Go live in weeks or months, not years, with member and employer visible improvements, meeting time-to-market challenges.
  • Gain the agility to quickly optimize the member experience or accommodate ongoing regulatory and compliance requirements without software release cycles.

Start your customer-centric digital transformation today!

Improve the experience for your members and improve your business agility now, with fast-to-market digital onboarding solutions from Avoka. We have pioneered Superannuation onboarding so you don’t have to.


Customer Success

Engaging Avoka allowed us to transition from paper to a digital option that resulted in more than 250,000 citizen transactions processed a year and facilitating the collection of over $400 million in revenue.

 

– Director of Digital Transformation, Large Government Agency in Australia

Additional Resources