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Component: User Selector
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User selection utilities to select user on the basis of their current workload based on certain considerations.
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Operations
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About
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Select Least Busy User In Group
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Selecting user who has the least amount of tasks currently assigned to him/her in a group.
Why use it
- There is a strong desire to shorten turn-around time for a critical user task.
- A User Task needs to be finished quickly.
- A User Task has deadlined and needs to be done quickly.
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Select Most Experienced User In Group
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Selecting user who is the most experienced in a group, judged by number of tasks a user has completed. Optionally can narrow down the scope to apply to a particular process, even step name.
Why use it
- There is a strong desire to ensure that critical tasks are only performed by people with the most experience.
- A 'Handle Customer Issue' task needs to be handled by someone with a specific set of experience in the operation of the company.
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DOWNLOADS
DOCUMENTATION
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Products
LiveCycle ES Components Installer
Business Process Techniques and Patterns