The Digital Transformation Blog

Ideas impacting customer acquisition and business agility in financial services, government and other industries.


Avoka Recognised as one of Westpac’s 2017 Businesses of Tomorrow

We’re pleased to announce that Avoka was recognised as one of Westpac’s 200 ‘Businesses of Tomorrow’ on Thursday 6 April. Westpac’s Award program acknowledged a line-up of Australian businesses that have the drive to help shape the future of Australia. The 200 Businesses of Tomorrow...

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banking industry trends

2017 Banking Industry Trends and Insights

Last week, we released our 2017 State of Digital Sales in Banking report, where we outlined the key trends we are seeing in digital sales for the banking industry. The report has garnered coverage from publications around the world including Forbes and The Financial Brand, and each publication has...

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2017 state of digital sales report

Banks Still Struggling to Adopt Digital & Mobile Sales Capabilities

In our newly released 2017 State of Digital Banking Report, we surveyed the world’s leading banks in North America, Europe, and Australia to understand how banks are leveraging digital and mobile channels to acquire customers. The Importance of Digital Sales Digital sales serves a critical...

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Avoka Wins at the 2017 Fintech Business Awards

We are excited to share that Avoka was recognised at The Fintech Business Awards in Sydney on Friday 24 February, as winner of the Software Services Innovator of the Year category. The inaugural Fintech Business Awards recognise outstanding innovation and entrepreneurship in the Australian...

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improving bank customer onboarding experiences

5 Steps to Creating Frictionless Customer Onboarding Experiences

During our recent webinar with Yodlee, Forrester, and American Banker, we discussed how bank customers’ have evolved in the past 10 years, and what kind of customer experiences that banks need to build in 2017. Below are the 5 steps that banks can take to improve their customer...

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banks vs fintech

Who Holds the Power — FinTechs or Banks?

The traditional banking industry is surrounded by new entrants that have already changed the way consumers and small business engage with their financial institutions.  But the vast majority of consumers still maintain relationships with traditional institutions for their primary financial...

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finovateeurope 2017 avoka

Avoka to Present at FinovateEurope 2017

We are excited to announce that Avoka has been named a presenter once again at FinovateEurope 2017! It will take place on 7th-8th February 2017 at the Old Billingsgate Market Hall situated on the Thames in London’s bustling financial district. This is just the place to keep up- to-date with the...

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top fintech banking trends 2017

Top 5 FinTech and Banking Trends for 2017

At the beginning of each year, we take a look at trends in the banking industry and focus on the areas where banks will see the most ROI from their digital investments. In 2017, we predict that the banking industry will continue on a path of digital transformation that has accelerated over the past...

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Love your job

6 Things that Make an Avoka Technical Consultant Unique

With our rapid customer growth on three continents and the funding round of mid-2016 we've seen a big surge in headcount and hiring for the developers, designers and architects on the front lines of Avoka customer engagements. These are the technical consultants who have a huge impact on how our...

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