The Digital Transformation Blog

Ideas impacting customer acquisition and business agility in financial services, government and other industries.


banks vs fintech

Who Holds the Power — FinTechs or Banks?

The traditional banking industry is surrounded by new entrants that have already changed the way consumers and small business engage with their financial institutions.  But the vast majority of consumers still maintain relationships with traditional institutions for their primary financial...

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finovateeurope 2017 avoka

Avoka to Present at FinovateEurope 2017

We are excited to announce that Avoka has been named a presenter once again at FinovateEurope 2017! It will take place on 7th-8th February 2017 at the Old Billingsgate Market Hall situated on the Thames in London’s bustling financial district. This is just the place to keep up- to-date with the...

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top fintech banking trends 2017

Top 5 FinTech and Banking Trends for 2017

At the beginning of each year, we take a look at trends in the banking industry and focus on the areas where banks will see the most ROI from their digital investments. In 2017, we predict that the banking industry will continue on a path of digital transformation that has accelerated over the past...

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Love your job

6 Things that Make an Avoka Technical Consultant Unique

With our rapid customer growth on three continents and the funding round of mid-2016 we've seen a big surge in headcount and hiring for the developers, designers and architects on the front lines of Avoka customer engagements. These are the technical consultants who have a huge impact on how our...

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omnichannel customer acquisition for banks

5 Reasons Why Omnichannel Customer Acquisition is Critical for Banks in 2017

Last week, Celent analyst Bob Meara joined Avoka CXO Derek Corcoran to discuss how banks are implementing Omnichannel Customer Acquisition. During the webinar, Bob shared research on the importance of developing an account opening solution that works across all channels (mobile, desktop, call...

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digital sales process

Banks Are Wasting Marketing Budget Due to Lagging Digital Sales Processes

Retail Banker International recently ran an article written by Avoka CMO, Don Bergal, where he discusses the importance of digitizing sales, in addition to marketing, to convert customers. The article focuses on the retail banking sector in the UK market and points out that while two-thirds of UK...

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insurance marketing conference

Visit Avoka at the Customer Centric Insurance Marketing Conference

The Customer Centric Insurance Marketing conference on Wednesday, 30th November 2016 is the leading Global Insights Conference for Insurance professionals in the UK. We will be joining senior directors from leading UK insurance organisations as they share best practices and reveal how they’re...

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avoka office

We’re Hiring: Inside Sales Representative (U.K.)

It has been an exciting few months for Avoka. In September, we announced that customer Ebury increased its customer base by 50% in the last year, in part due to their work with us. In October, we announced that we won two “XCelent Awards” from global research and consulting firm Celent. We...

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Visit Avoka at 2016 ASFA Conference

We are proud to announce our participation at the 2016 Conference for the Association of Superannuation Funds of Australia (ASFA)! Next week, we’ll be showing attendees how our Avoka Transact platform is helping Superannuation organisations shift from paper to digital, reduce costs, improve...

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