The Digital Transformation Blog

Ideas impacting customer acquisition and business agility in financial services, government and other industries.


Avoka Wins at the 2017 FinTech Australia Finnie Awards

We are excited to announce that Avoka was recognised as winner of the Excellence in Establishing Market Presence: Global category at the inaugural Fintech Australia Finnie Awards in Sydney at Madam Tussauds in Sydney on Wednesday 24 May. The FinTech Australia Finnie Awards recognise innovative...

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Announcing Transact Manager 5.1 and Maestro 5.1

Avoka Transact is our digital transformation platform, purpose-built for the financial account opening and onboarding experience. Avoka Transact incorporates three modules to Design, Manage, and Optimize the customer experience across channels without impacting back-end systems. We...

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future of banking

What is the Future of Banking? More Digital, and More Personal

It’s been almost 25 years since Bill Gates famously called traditional banks “dinosaurs” in an interview with Newsweek. The software billionaire may have been right in his prediction that technology companies were going to dramatically change the financial industry, but the evolution has...

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Avoka to Present at Retail Banking Conference & Awards: London 2017

We are delighted to announce that Avoka are sponsoring the Retail Banking conference & Awards ceremony which will take place on 11th May 2017 at The Waldorf Hilton Hotel, Aldwych, in London. The conference brings together high-street banks, retailers, new market entrants, and financial...

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what is fintech?

What is FinTech?

The term FinTech is being used more and more, so in this blog we set out to help define what FinTech is and what most frequently characterizes FinTech organizations. FinTech is a shortening of the term Financial Technology, and is a segment of the technology community that is focused on...

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Avoka Recognised as one of Westpac’s 2017 Businesses of Tomorrow

We’re pleased to announce that Avoka was recognised as one of Westpac’s 200 ‘Businesses of Tomorrow’ on Thursday 6 April. Westpac’s Award program acknowledged a line-up of Australian businesses that have the drive to help shape the future of Australia. The 200 Businesses of Tomorrow...

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banking industry trends

2017 Banking Industry Trends and Insights

Last week, we released our 2017 State of Digital Sales in Banking report, where we outlined the key trends we are seeing in digital sales for the banking industry. The report has garnered coverage from publications around the world including Forbes and The Financial Brand, and each publication has...

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2017 state of digital sales report

Banks Still Struggling to Adopt Digital & Mobile Sales Capabilities

In our newly released 2017 State of Digital Banking Report, we surveyed the world’s leading banks in North America, Europe, and Australia to understand how banks are leveraging digital and mobile channels to acquire customers. The Importance of Digital Sales Digital sales serves a critical...

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Avoka Wins at the 2017 Fintech Business Awards

We are excited to share that Avoka was recognised at The Fintech Business Awards in Sydney on Friday 24 February, as winner of the Software Services Innovator of the Year category. The inaugural Fintech Business Awards recognise outstanding innovation and entrepreneurship in the Australian...

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