AIIA Financial Services and Systems of Engagement
Recently we participated in a thought leadership event on systems of engagement. The event was one of a regular series put on by the AIIA Financial Services Network.
About the AIIA Financial Services Network
AIIA partners with leading technology companies in the financial services sector to deliver regular networking events and thought leadership papers examining emerging trends at the cutting edge of the industry.
Each paper they commission has to address key issues in the financial services sector. They are examined in a workshop environment, polished, and then presented for discussion in front of a chosen panel of industry leaders.
Systems of Engagement: Apple usability, Amazon agility, Fort Knox security
For their latest session AIIA asked Avoka to participate and Derek Corcoran developed a thought-provoking paper on systems of engagement and the demands on financial services to deliver “Apple usability, Amazon agility, Fort Knox security”.
The panel was comprised of:
- Shane Baker, CEO, Transaction Solutions
- Telly Desillas, Head of Online Services, Macquarie Bank
- Jason Millett, (former) Global Head of Technology, eCommerce & Transformation, Billabong International
We look forward to your comments and feedback!