Avoka recently announced our intention to focus on the emerging Transaction Experience Management (TxM) market. This post is one of several posts that discuss TxM and the business drivers behind it.
Category Archives: Digital Self-Service
Gartner Top 10 CIO Business and Technology Priorities 2012 – Why Online Self-Service Matters
A recent Gartner press release listed the Top 10 CIO Business and Technology priorities following a global survey of 2,300 CIOs.
’64% of Mobile Workers Carry a Tablet’ – Unleash the Potential of the Remote Worker
There’s no denying the increase of mobile device use is not only in our social lives but also, globally, across our professional life. Just a quick click through Mary Meeker’s latest slide deck will give a fantastic perspective and some real insight into the state of internet trends – particularly … Continue reading
SmartForms: Error free, efficient account opening
100% Online Adoption, 0% Form Data Errors, 0% Impact to IT Part of The Westpac Banking Corporation, BT Financial Group is one of Australia’s largest wealth management companies. BT‘s platform business deals with over 320,000 customers with $90billion under administration. Advisers using BT’s platforms were relying on heavily paper-based application forms for opening accounts … Continue reading
The Future is Digital
Last week at a financial analyst briefing in New York Adobe announced that they are “doubling down” their focus on the Digital Marketing sector. With the Adobe Digital Marketing Suite – powered by Omniture and Web Experience Management solution – powered by Day CQ, Adobe have established market leadership in … Continue reading