The Customer Driven Enterprise

Do you see your organisation from the perspective of your customers – do you really know what it’s like to: apply for a credit card through your system; order a product through your website; apply for a licence through your helpdesk; or just get help when things go wrong? If you do – congratulations, you’re one of the few. If not – why not have a read of our recommendation for starting on the route to the ‘customer driven enterprise’… Continue reading

LiveCycle in an Elevator

Have you heard of the concept of the “Elevator Pitch”. Many of you will be aware of this – you’re in an elevator, and someone says, “So what is xxx?” And you’ve got just 30 seconds or so, to describe xxx clearly, succinctly and persuasively, before the elevator doors open and your captive audience is no longer captive. LiveCycle is complex, it can do so much, and the available literature can be daunting and confusing. Howard Treisman condenses each of the core concepts of LiveCycle into an elevator pitch – 30 seconds or less (or thereabouts!). You can also read about some of Avoka’s own products among the Adobe products, and tried to show where they fit in. Continue reading