Avoka Transact for
Commercial Banking

Avoka Transact for Commercial Banking simplifies the customer on-boarding and account servicing experience for commercial accounts, creating an agile and efficient digital experience for both customer and banker, in applications including treasury, cash management, currency, regulatory projects and small business services.

Solution Benefits
Customer-Centric

Create exceptional customer experience, eliminating repetitive and complex forms.

Speed-to-Market

Go live in weeks, not months, with customer visible improvements, meeting time-to-market challenges without an IT overhaul.

Digital Transformation

Accelerate digital transformation by focusing on front office changes that bring immediate value to customers and bankers.

Paper to Digital

  • Replace tedious paper and PDF onboarding forms with digital data capture, signatures, and identity validation.
  • Create a tailored digital process incorporating KYC and AML compliance.
  • Feed back-office system with no changes required, allowing rapid customer facing improvements without upsetting business processes.
  • Streamline customer interactions, allowing bankers to focus on relationships, not on filling out repetitive paper forms.
Mobile Responsive

  • Avoka mobile responsive account opening and onboarding applications adapt to the size of a phone, tablet or PC without creating separate versions for each.
  • Avoid frustrating and failed end user experiences when inputs and options do not fit the mobile screen.
  • Menus and lists automatically shift design and change from horizontal to vertical based on available screen size.
  • Avoka design tools instantly preview a form as it will appear on specific phones, tablets or PC.
Application Bundling

  • Bundling is the packaging of multiple forms into a single submitted package, making it easier for your customers to complete and easier for you to process.
  • Capture basic information once, then automatically populate multiple application forms needed for different internal silos and compliance docs.  No more filling out name and address 5 times.
  • Cross Selling improves dramatically by giving multiple product choices, then automatically generating separate applications for each product chosen.
  • An entire package of documents is submitted together to the existing business process, eliminating need for back office changes.
ApplicationBundling_EmpireBank_650 - optimized
Rapid Changes

  • Avoka customers come to market in weeks, not years, and make rapid modifications as needs evolve.
  • No coding, data driven design allows transactions to be continuously updated, without software development.
  • Accommodate changing KYC, AML, and compliance requirements as they occur without lining up in the IT development queue.

Start your customer-centric digital transformation today!

Improve your business agility, capture the market opportunity and increase customer acquisition now, with digital account opening, loan applications and onboarding from Avoka.

Customer Success

We took the pain out of our customer process and increased the average number of business products in each customer opening from 1.4 to 4.0. And we launched it in 30 days.

 

– Head of Digital, Mid-Sized Commercial Bank

Additional Resources