If you are creating more than a small number of Digital Self-Services than you need to also automate how users will locate, use, manage, and track their submission so that your customers can transact completely online without using your expensive call center resources. 

Our SmartForm Self-Service Module makes it easy for your customers to deliver SmartForm Apps and related services to wherever your customers are - your web site, mobile devices, or your own portal.

SmartForm Factory provides a set of Self-Service modules that simplify the integration of SmartForm Factory's rich self-service capability into your web site or application:

• SmartForm Web Plug-in: Enables content authors to incorporate SmartForm Apps into their website with the minimum amount of effort.  By simply adding a few HTML tags to a web page, or dragging and dropping components from the sidekick, you can enable sophisticated online transactions.
  

• SmartForm Finder: This module provides configurable Wizard-style Guides to help users easily locate SmartForm Apps using a simple 'question and answer' guided interface. It can be embedded into existing Web pages and linked to any online resource.

• SmartForm Self-Service App: A customisable self-service app designed to run on iPads or Android Tablet devices. Enables users to search and locate SmartForms and complete them online or offline.

• SmartForm Self-Service Portal: Enables custom or stand-alone self-service Web applications to be created easily. Provides users the ability to manage profiles, search and locate forms, view submission history and monitor processing on submitted application. Designed to be integrated with customer single sign-on systems or integrated with existing enterprise portals.