Industry: Government | Product: Adobe LiveCycle ES, Avoka SmartForm Manager
The Department of Innovation, Industry, Science and Research strives as a key priority to encourage the sustainable growth of Australian industries by developing a national innovation system that drives knowledge creation, cutting edge science and research, international competitiveness and greater productivity.
The Federal Government purchased a whole of government licence for Adobe LiveCycle Forms to enhance business to government transactions through the use of PDF SmartForms. This whole of government solution supports approximately 700 federal, state and local government electronic forms deployed to production. DIISR was looking to for a partner to provide expertise in order to maximise the investment made in SmartForms technology across the whole of government.
DIISR appointed Avoka to deliver the required LiveCycle skills to support the government’s investment in LiveCycle, assist in SmartForms development and deliver further enhancements and innovation on an ongoing basis.
business.gov.au, operated by the Department of Innovation, Industry, Science and Research (DIISR) is the single entry point for businesses when transacting with Government. Over 400,000 visitors make two million visits per month to the site to establish and manage their businesses - learning about relevant legislation, regulation and support for their business.
In an audit, the Federal Government identified over 9,000 forms that businesses could be required to complete to meet regulatory and legislative requirements. Over 90% were static PDF's with the inherent issues of paper form filling, submission and processing including a 40% error rate.
