Energy Australia Empowers Their Field Services with LiveCycle

Energy Australia

Industry: Energy and Utilities | Product: Adobe LiveCycle Designer | Adobe LiveCycle Reader Extensions

Energy Australia is one of Australia's largest gas and electricity suppliers. Established over 100 years ago, EA provide electricity to over 1.6 million homes and businesses in Australia. Avoka were engaged by Energy Australia to develop a solution for their Environmental Impact Assessment Form.

Every time Energy Australia wants to install a new asset in the field, such as a pylon, field staff are required to conduct an assessment of the proposed site in order to uncover any potential issues with the site, e.g. the presence of rare species or negative effects on the area.

As a first step in evaluating the benefits of the Adobe LiveCycle solution, Energy Australia asked Avoka to build an electronic version of the form. An electronic SmartForm was developed to provide a more efficient method of capturing and processing information about the possible environmental impacts of planned projects.

The form can easily be filled out by staff in the field on a laptop, whether they’re online or offline. Further key benefits of the solution include capabilities for attaching pictures of the site into the form. When connection to a network is made, the form is submitted and the data is emailed to the Environmental Impact Assessment Team for analysis and picked up by a workflow that manages the assessment process.

Based in this initial pilot, Avoka is now in discussion with Energy Australia about rolling out more Adobe LiveCycle forms throughout the organisation.

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