Avoka Whitepapers

Some whitepapers written by us and also a small selection of recommended 3rd party articles. You can also find further reading in each of the Solutions 'Learn More' menus. Visit our Solutions pages to find out more.

Enabling Digital Self-Service

In the heady days of the early 21st Century, the promise was that we were going to do everything on the Internet. Everything was going to be “self-service”, and that would allow dot-com companies to provide the same products and services for less, and traditional companies to reduce costs. There was much talk about the replacement of “bricks and mortar” companies by online companies. To a large extent, that has occurred – the internet has become a dominant (though not exclusive) channel for our interactions with organizations and each other. But there is one class of transaction that largely hasn’t made it to the internet – complex transactions It’s the more complicated transactions that typically don’t get done on the internet: An application for a new life insurance policy; your new home loan; the admissions form at the hospital; your application to study at a university; a copy of your birth certificate; registering to vote; an application for a government grant; health insurance; making an insurance claim after a theft. These types of transactions are still, in the vast majority of cases, performed by filling in a paper form with a pen. Paper is so 19th century. Why are more complicated transactions still performed using paper? Read more...

Avoka Form Factory for Adobe LiveCycle ES- White Paper

Does this sound familiar? You’ve got a great customer, partner or supplier website but then, when users need to open an account, order a product, register for a service, or transact in any way – they are presented with an electronic form to be printed on paper, filled in and mailed back to your organization. In an increasingly connected and mobile world leading organizations are competing by enabling users to open accounts, order products, or register for services online, without errors or costly intervention from support staff. Avoka’s Form Factory for Adobe LiveCycle ES is a transformational breakthrough that makes it possible for business users to create, deploy and manage LiveCycle services - Read More...

Avoka SmartForm Composer Data Dictionary - White Paper

Many organizations are recognizing that it is necessary to take a more systematic and rigorous approach to building forms. A form can often be the first impression that a customer has of your organization, and so it’s important to design forms that conform to corporate styles guide and standards, and provide the best possible branded user experience. Composer provides this level of rigor through its ability to define templates, style-sheets, and re-usable blocks. However, it’s also very important to apply rigor and structure to the way in which the data entered into the form is collected and represented - Read More...

Avoka SmartForm Composer Multi-Language - White Paper

Many organizations find it necessary to produce forms in multiple languages, either due to regulatory compliance, or in order to make their products and services available to a wider range of users. This is particular important with the unification of Europe, as well as the growth of multi-national companies. Up until now, the process of building forms in multiple languages has been extremely tedious. In most cases, the forms are built in one base language, and then multiple copies of the form are made, and each copy is translated into a different language. This is further complicated because as part of the translation process. Multi-Language Support as part of SmartForm Composer solves these issues - Read More...

An Advanced Approach to Task Reminders and Escalations

Adobe LiveCycle provides a mechanism for sending of notifications and reminders to task assignees, as well as managing escalations and deadlines. All this functionality is built into the User QPAC. However, sometimes the level of sophistication required by particular processes exceeds the control available in the User QPAC, and so a more flexible and sophisticated approach is required - Read More...

Populating Drop Down List Using SQLPlus

One of the most common tasks that a process designer is required to do is to populate a DropDown field in a Form using data that is obtained from a database query. This paper describes a simple way to achieve this, using a combination of Avoka’s SQLPlus QPAC and a few lines of Javascript code in the form - Read More...

The Watch Folder Pattern

It is sometimes extremely useful to be able to initiate a workflow when a file arrives in a particular folder. This pattern is sometimes known as a “Watch Folder”. This paper describes how to achieve this using a series of QPACs designed and developed by Avoka Technologies - Read More...

Ajax or Flex – How to Select RIA Technologies

When it comes to rich Internet application (RIA) technologies, application development professionals must choose between two paths: Ajax or Adobe. Read more

The 2006 BPMS Report

Best known for its desktop software, Adobe is now leveraging its LiveCycle Intelligent Document Platform for enterprise business process management. Read more