Mobility Solutions

The world is moving towards a multiscreen imperative - your organization is no doubt feeling pressure to provide the competitive, customer-winning services that are being demanded of you, as well as enable that service across multiple channels and on a diverse array of devices.

“Smartphones and tablets are enabling consumers to engage with friends, families and companies in new ways, resulting in a dynamic shift in consumer behavior.”

Oppenheimer report

There are two ways Avoka can help improve your mobility solutions.

Avoka SmartForm Factory is a digital self-service enablement solution that allows organizations to move complex interactions from paper to digital services powered by SmartForm Apps. Designed to support the requirements of very different users, run on every device and also allow users to fully interact whether online or offline the Self-Service App is one such app. It gives your users the convenience of completing complex transactions offline and over time where required.
Our award-winning Mobile Workforce solutions are specifically designed for organizations that support distributed field teams. These solutions automate and streamline work processes and enable remote users to work effectively even in the absence of an available or quality connection from the work site. One such solution has won us multiple awards -the videos below show more of this.

If your organization has sales representatives, brokers, agents, inspectors or auditors working in the field, are they as productive as they could be? Your field staff want to spend more time doing their job, servicing your customers and less time battling with systems and administrative overheads. By leveraging the technology advances in mobile/tablet devices and Adobe’s AIR for engaging mobile applications, field staff can be provided applications that improve productivity and enhance customer service.

Workforce Mobility applications deliver field staff:

a rich, intuitive experiences, that is personalized to their working environment
full synchronization with the office to provide the most up-to-date information, forms and tasks
the ability to work completely offline and have information automatically synchronized when connection is restored
integrated camera, maps, GPS and local storage to fully support their daily activities.

Lower your cost of operation and increase you field staff productivity by implementing the new generation of workforce mobility applications.