Information Seminar
Transform How You Engage With Customers Online
If you’re interested in exploiting the internet to engage customers or business partners, then this breakfast seminar is relevant to you.
An AC Nielsen Survey highlighted that abandonment rates for online forms in Australia are above 80%. This seminar will explore options for fixing this and you will hear from one customer that has.
Adobe have developed a solution that will help you do just this. Adobe LiveCycle will truly transform the way you engage with your customers and business partners online, leveraging the PDF and Flash technologies that they already have. By improving the customer experience, automating processes and securing information streams, your organisation can achieve tremendous benefits, from increased online business to reduced operating costs.
A large number of organisations have already reaped these benefits, and they’d like to share some of their experiences with you.
Join us on Thursday 22nd October 2009 to hear from Telstra, Adobe and other users about:
- Improving your customers and business partners’ online experience;
- Increasing your online business;
- Reducing your operating costs;
- Leveraging your customers and business partners’ existing infrastructure;
- Electronically servicing a greater number and range of customers securely and efficiently at their convenience;
- Increasing the number of services available electronically;
- Automating processes associated with your online channels;
- Leveraging your legacy systems by building a modern engaging layer over the top.
Attendees will receive a complimentary copy of a report from Forrester Research Group about the importance of Engagement.
Agenda
7.45 am: Registration
8.00 am: Introduction – Dominic Healy, Sales Manager, Avoka Technologies
(includes a plated hot breakfast to be served out at 8.10 am)
8.20 am: Successful online business initiatives at Telstra – Michael Bromley, Head of Online Services, Telstra Business
8.40 am: Adobe LiveCycle ES overview – Mark Szulc, Technical Solutions Manager at Adobe Systems Asia Pacific
9.10 am: Customer case study
9.30 am: Seminar concludes
Date and location
Thursday 22nd October 2009
The Langham Hotel
Swanston Room
One Southgate Avenue
Southbank, Melbourne VIC 3006
Map
Times
The event will start at 8.00 am and finish at 9.30 am.
The room opens at 7.30 am.
Register
- Register now
- If can't attend but would like more information about online customer engagement solutions, contact us now.
Additional Information
|
Company
