Avoka Transact for
Financial Services

Avoka Transact for Financial Services accelerates customer-centric digital transformation with frictionless sales and service transactions for banks, insurance, and wealth managers.

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Retail
Banking
Transform your digital customer acquisition, accelerating speed-to-market and increasing conversion rates across channels to drive openings and revenue.

Commercial
Banking

Streamline customer onboarding, creating an agile digital experience for both customer and banker, in applications including treasury, cash management, small business services, and more.


Wealth Management

Simplify the customer application and onboarding experience for wealth managers, creating an agile, efficient and mobile responsive experience for both client and adviser.


Space
Insurance

Accelerate the digital transformation for customer acquisition, onboarding, and claim servicing, creating a digital experience in a fraction of the time of traditional solutions.

Time to Market and Agility

With Avoka Transact, launch sophisticated online account opening and onboarding applications in days or weeks, not months or years.  Our agile platform enables continuous enhancement and responsiveness to changing market opportunities.  Monitor transaction pain points, iterate, release, and rapidly test to optimize customer experience and account opening results.

Create a Seamless Omni-Channel Account Opening Experience

Customer expectations have increased when it comes to the digital world.  They expect speed, simplicity, and convenience.  More than 40% of checking account applications and 51% of personal loan applications come from a mobile device.  The Avoka Transact Platform creates a seamless omni-channel account opening experience across digital, call center, and branch.

Build on a Platform

With Avoka’s account opening solutions, revolutionize your digital onboarding without touching core systems.  Time to market becomes weeks, not months, and our agile platform enables easy continuous enhancement.  Financial institutions can build their specific user experience taking advantage of all the platform services such as:

  • Branding and customer experience control
  • Sophisticated form creation
  • Previews on multiple device types and sizes
  • Adaptive response
  • Bundling of product applications
  • Abandonment configuration
  • Receipts and confirmations
  • Detailed dashboard and field-level analytics
  • Easy, continuous optimization
Deliver a Customer-Centric
Account Opening Experience

Digital customers accustomed to a one-click retail experience expect the same from their bank.  Avoka Transact™ delivers the fastest, simplest account openings, demonstrated by our award for the 90-second application at Finovate 2015.

Create a simple customer-friendly experience, improving conversion rates across all product lines.  Financial institutions see reduced abandonment and increased cross-sales within weeks of implementation.  Customers enjoy a streamlined application process.

Secure, Compliant, Reliable

Avoka has solved security and compliance concerns for some of the top 100 financial institutions in the world as well as government agencies.

KYC, AML, PII, HIPAA, and disclosure requirements are all built in to the platform.  Avoka boasts a 99.9% SLA and offers 24×7 support.

Customer Success

Our core competency is banking and we’re learning very quickly that the best part of innovating is about having the right partnerships. We found that working with Avoka was more effective than anything we had tried internally.

 

– Linda Duncombe,

Managing Director of Digital Customer Experience, CitiBank

Additional Resources