Avoka Transact for Government

Avoka Transact for Government accelerates government digital transformation by cutting costs, improving service, and increasing convenience for citizens using state, local and federal government services.

Solution Benefits
Reduce the
Cost to Serve

Deliver a cost effective digital government service to both agencies and citizens.

Improve Convenience
and Experience

Allow citizens to access government services from mobile and digital devices, anytime and anywhere.

Accelerate Digital Transformation

Meet the demands of citizens and business with a digital option that is live in weeks, not months or years.

Paper to Digital

  • Replace paper and PDF submissions with a highly tailored digital process for both agencies and citizens.
  • Replace tedious paper and PDF documents with digital data capture, signatures, and identity validation.
  • Streamline agency and citizen interactions, allowing government personnel to focus on serving the client, not on filling out repetitive paper forms.
Mobile Responsive

  • Mobile responsive applications adapt to the size of a phone, tablet or PC without creating separate versions for each.
  • Deliver convenience for citizens to complete government transactions from mobile and desktop at home.
  • ‘Design once, use anywhere’ solution previews the application as it will appear on specific phones, tablets or PC.
Live in Weeks

  • Deliver citizen improvements fast across multiple digital channels.
  • Go live in weeks, not months, with citizen visible improvements, meeting time-to-market challenges without an IT overhaul.
  • Create custom forms and applications to match current processes using a low-code platform without software development.
  • Make fast and frequent updates by changing data, without software release cycles.

Start your citizen-centric digital transformation today!

Enable your agency to streamline customer service for anytime mobile and digital access.


Customer Success

Engaging Avoka allowed us to transition from paper to a digital option that resulted in more than 250,000 citizen transactions processed a year and facilitating the collection of over $400 million in revenue.

 

– Director of Digital Transformation, Large Government Agency in Australia

Additional Resources