Avoka Professional Services

Your in-house resources can be backed by Avoka Professional Services experts who are armed with program management skills, and insights from thousands of implementations with similar infrastructures.

 

Collaborating with your team, we deliver solutions based on best practices, reference architectures, and industry standards, ensuring your platform is the best it can be.

Deployment & Optimization

Avoka Professional Services help you accelerate the successful planning, implementation, and optimization of the Avoka Transact™ Platform so that you can improve end-to-end customer experiences along the customer journey. Our product expertise and delivery methodologies help you realize business value quickly, avoid operational pitfalls and reduce your total cost of ownership long term. Our experts provide specific examples and insights from similar solution deployments, and help you improve your use of people, processes and technologies to achieve peak performance.


Rapid Deployment

You need solutions that get you to market more quickly and generate business value sooner. Yet, you need an approach that scales as your business grows. Avoka Rapid Deployment gets your solution up and running in a matter of weeks and use a modular package approach to deliver the functionality and skills you need now along with options for future expansion or support.

  • Deploy your Avoka Transact™ Platform with faster, with greater predictability and guidance for how to prepare your team
  • Mitigate the inherent risks of new deployments with field-proven and tested configurations
  • Leverage experience-based methodologies and implementation best practices

Expert Integration

Integrating your third-party applications with the Avoka Transact™ Platform helps you gain the full potential benefits from all your customer experience investments. Avoka Partners offer ready-to-deploy applications designed to add even greater functionality to the Avoka Transact™ product portfolio. We can help you reach new performance levels, modernize your customer experience, manage powerful self-service applications with ease, and deliver optimal customer journeys with confidence.

Customer Success

As the product owner for the new Small Business Credit Cards application experience, I could not be more proud of the work my team have delivered over the last 9 months. More specifically, the support and engagement we have had from our team at Avoka to help us get this release over the line has been amazing. The relationships Avoka have built within our wider team does not at all feel like a typical client vendor relationship – the Avoka team are very much a part of our internal team and are a big reason why we have been able to deliver a new, world class sales experience for our small business customers.

 

– Digital Front-End Owner, leading Australian bank.