BT Financial Group – Case Study
BT improved the process of onboarding new customers by replacing paper applications with digital transactions. Find out how Avoka Transact made this online self-service solution possible.
Ausgrid – Case Study
It was essential to improve how transactions were made at the point of impact between the user (the field rep) and back office. Find out how Avoka Transact's platform made this possible.
City of Ryde – Case Study
Avoka Transact was implemented to reach City of Ryde’s immediate goals to improve the transaction experience around their DA form. Find out how.
Northern Territory Government – Case Study
By creating a superior application for citizens to submit the appropriate forms, the Business Centre would create a powerful end-to-end solution around each and every transaction they process. Find out how Avoka Transact made it possible.
Australian Government – Case Study
To enable a better experience for constituents and the government department itself, it was essential to improve how transactions were made at the point of impact between the two parties. Find out how Avoka Transact made it possible.
Overland Solutions – Case Study
Overland Solutions, Inc. (OSI) is a leader in business outsourcing services for the insurance industry. OSI teamed with Adobe and Avoka to take on a comprehensive overhaul of OSI’s systems and processes to create the OSI Remote Field Worker Mobile Application.
University of Western Sydney – Case Study
UWS rely on an online environment to operate the majority of their systems. Students at UWS use the online student system, MyStudentRecords, to manage their enrolment at University. Avoka helped them leverage the convenience of online self-service.
Mobile Field Worker – Demo
This video provides an overview of the mobile field worker solution powered by Avoka Transact. Data collection applications are developed and then deployed to the Field Worker App (available via the Apple App Store and Google Play). Field Workers can enter data on and offline and synch once connectivity is restored.
Gartner Top 10 and TxM – White Paper
Recently Gartner completed a survey of 2,100 CIOs to identify their top business and technology priorities. This white paper explains how a Transaction Experience Management (TxM) platform can assist organizations achieve these goals.
Citizen Self-Service
Bridging the Transaction Gap - Recording of a government focused webinar featuring an eight-minute demonstration of Avoka Transact (previously known as SmartForm Factory) and three case studies. Traditional approaches to delivering online transactions are expensive and time intensive, resulting in a gap between citizen expectations and government services.