Avoka Assist provides access to our product experts and practice leaders. You can drop us an email, arrange for a phone call or schedule an online meeting session to get help with specific problems, design issues or advice on development best practices. Our experts often know the answers to problems that might take you hours or even days to work out by yourself.
How can I access Avoka Assist?
You can raise an issue by logging into the Avoka Customer Center or sending an email to Avoka’s Customer Center. We will solve your issue by email, however, a call can be arranged with a consultant if required.
Do I need Avoka Assist if I have product maintenance and support?
Product maintenance and support provides bug reporting and upgrades for your software. If you need help on building a form or understanding why the process you’ve developed works in a particular way, then these questions are not covered by product maintenance and support. This is where Avoka Assist or Avoka Application Support comes in.
What does it cost?
Contact Avoka’s Customer Center for pricing information. For a summary of your balance, please visit the Avoka support portal.