Avoka Springboard

Deposit Account Opening

Avoka Springboard Deposit Account Opening (DAO) enables US banks to rapidly deliver an outstanding digital customer acquisition journey using a pre-built solution on an extensible platform that can grow with them.

Solution Benefits
Omni-Channel
Outstanding Customer Journeys

Proven, frictionless CX from industry experts.

Customer
End-to-End
Solution

Everything from customer workflows, KYC compliance, risk and fraud mitigation, decisioning, and core integration to funding for instant account access.

Reduce Onboarding Time
No
Compromises

The speed to market of a pre-built solution with the extensibility of the Avoka Transact platform.

Outstanding Customer Experiences

Offer an exceptional customer experience with industry-leading best practices, proven by top tier world-class banks. Springboard for DAO captures the benefit of years of Avoka experience delivering best practices for customer acquisition journeys.


Speed and Agility

Fast-to-market digital customer acquisition journeys through a pre-built solution that runs on the Avoka Transact platform.  The extensibility of the platform provides agility to respond to market changes, stay competitive, and connect to the latest innovations in account opening experiences.

Omnichannel Experience

Deliver an outstanding customer experience across devices, screen sizes, and channels.  Enable customers to start an application in one channel and complete it in another, without losing their information.  Increase conversion rates by allowing Call Centers and Branches to access abandoned applications and work with the customer to complete them.


Integrated Compliance and Risk Solutions

The Avoka DAO customer journey solves the complex challenges of the deposit account opening process, including Compliance and Risk Management requirements.  Through pre-integrated connections to proven FinTech providers, Springboard DAO addresses the critical issues of fraud screening, ID verification, risk mitigation, data pre-fill, and funding.

Continuous Optimization

Detailed behavioral analytics from Avoka Transact Insights help you understand how customers interact with the journey, far beyond anything offered in other packaged solutions.  In addition, receive an annual CX best practice review, specific to your application.


Accelerate the delivery of outstanding digital customer acquisition experiences.

Avoka Springboard for DAO solves the creation of banking customer acquisition journeys.  Request a demo to find out more.


A Differentiated Customer Experience

Springboard Deposit Account Opening gives financial institutions a digital account opening and onboarding solution prebuilt with best-in-class customer experience and Fintech integration. The integrations with 3rd party Fintech service providers that can qualify and decision applications coupled with an extensible platform provides financial institutions the flexibility to deliver a differentiated customer experience.

 

– Tiffani Montez, Senior Analyst, Aite Group

Additional Resources