« Prev. Post Blog Main Page » Next Post May 30, 2017 — By Don BergalAvoka Participating in British Banking Association (BBA) Annual Retail Conference Avoka are proud, as an associate member, to be sponsoring this year’s BBA Annual Retail Banking Conference on 29th June being held at 155 Bishopsgate in the city of London. This flagship event is the only retail banking conference organised for the banking industry, by the banking industry. Nearly a decade after the financial crisis the retail banking sector has seen new laws passed, new regulations published and competition remedies issued. But has the customer experience improved? BBA are providing an opportunity to engage with over 300 attendees from senior leadership teams from across the UK retail banking sector to discuss the biggest topics affecting business today.This one-day conference will feature a mix of keynote addresses, panel discussions and Q&A sessions; giving the opportunity to hear from industry leaders and subject matter experts who will provide a range of regulatory and consumer advocacy perspectives, as well as first-hand, practical insights from the banks and their professional advisors.The discussions and debates will focus on the following questions, as well as exploring the role of technology in all its guises including fintech, open banking, digitisation and more:-Are customers benefiting from better products and services to meet their needs?Have challenger and specialist banks opened up more choice?What have the newest banks – those yet to receive a licence – got to offer customers to entice them away from their current bank?Cliff van Tonder, Executive Vice President for Partners and Alliances in EMEA for Avoka will be participating in the Digital disruptors technology panel at 14:20. The panel members will be sharing ideas and debate on their thoughts on tomorrow’s banking world.The event is well attended with speakers from the following organisations:Financial Conduct AuthorityBank of England, Citizens Advice BureauHM TreasuryFinancial Ombudsman ServiceCompetition and Markets AuthorityWhichRBSGBarclaysSantanderFollowing closing remarks at 17:15, there will be a drinks and networking reception in the exhibition area. For further information, or to book in a meeting with Avoka in the main hall, please contact our EMEA Marketing manager [email protected] Retail Banking Don BergalDon is CMO, building and leading worldwide marketing at Avoka. He has a successful 25 year record of growing technology businesses in marketing, operations, and sales management, particularly with early stage and high growth companies.