Category Archives: Commercial Banking

FinCEN and CDD: What Banks Need to Know About the New Rule


In 2016, FinCEN released a new Customer Due Diligence (CDD) rule, with specific rules on Beneficial Owners, and required financial institutions to comply by May 11, 2018. We’ve created the guide below to help you understand the requirements for your organization. What is FinCEN? FinCEN stands for the Financial Crimes Enforcement Network....

Top 4 Bank Account Opening Trends of 2018


For the past 3 years, we’ve been surveying banks across the world to understand the challenges they face with moving their account opening processes online. As a result, this survey has become the leading benchmark for bank digital transformation across the United States, Europe, and Australia and continues to help...

Avoka Presenting at 2017 Customer Experience Conference FinTech Network in London


Avoka are pleased to announce their participation in FinTech network Customer Experience conference CXC2017 taking place in London on 24th and 25th October 2017.The conference is designed for business leaders and individuals tasked with developing end-to-end frictionless omnichannel customer experience strategies, generating insight, designing and launching new products, and executing...

2017 Awards & Recognition


The banking industry continues to become more digital and more personal, and Avoka is leading the effort to enable better customer acquisition and onboarding experiences. We are proud our work has been widely recognized, as evidenced by the numerous awards we’ve won over the past year recognizing our market ...

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