Avoka forCommercial Banking

Avoka for Commercial Banking simplifies the customer onboarding and account servicing experience for commercial accounts, creating an agile and efficient digital experience for both customer and banker, in applications including treasury, cash management, currency, regulatory projects and business services.

Paper to Digital
  • Streamline customer onboarding interactions, allowing bankers to focus on relationships, not on filling out repetitive paper forms
  • Replace tedious paper and PDF commercial onboarding forms with digital data capture, signatures, and identity validation
  • Create a tailored digital process to incorporate Customer Due Diligence, KYC, and AML compliance
  • Feed back-office system with no changes required, allowing rapid customer-facing improvements without forcing business process changes
Expand to Mobile Onboarding

  • Avoka expands the commercial account onboarding process to the convenience of mobile devices
  • Digital signature, identity validation, AML, and KYC inputs can be captured from convenience of mobile devices to shorten the onboarding process across corporate officers
  • Design once, display anywhere capability creates a common experience for mobile, tablet, and desktop as well as in-branch.
  • Optimize Customer onboarding Experience to digital and mobile, and use prefilled data to minimize customer input.
Application Bundling

  • Bundling is the packaging of multiple commercial onboarding forms into a single submitted package, making it easier for your customers to complete and easier for you to process.
  • Capture basic information once, then automatically populate multiple application forms needed for different internal silos and compliance docs.  No more filling out name and address 5 times.
  • Cross Selling improves dramatically by giving multiple product choices, then automatically generating the separate applications required for each product chosen.
  • An entire package of commercial onboarding documents is submitted together to the existing business process, eliminating the need for back-office changes.
Continuous Improvement

  • Avoka commercial onboarding customers come to market in months, not years, and make rapid modifications as needs evolve.
  • Use customer analytics to highlights areas of friction, input errors and abandonment
  • Introduce rapid changes to streamline bank customer experience, without waiting on long software update schedules
  • Accommodate changing KYC, AML, and compliance requirements as they occur with pre-built integrations to best-in-class services.

Start your customer-centric digital transformation today!

Improve your business agility, and optimize the commercial bank onboarding experience with digital account opening for corporate and commercial accounts from Avoka.

Additional Resources