Avoka Press Release

Avoka Announces that it has Joined the Symitar Vendor Integration Program

Denver – December 5, 2018 – Avoka, a leader in digital customer journeys in banking, today announced that it has joined the Symitar® Vendor Integration Program (VIP). Participation in the program will provide Avoka with access to Symitar’s technical resources to enable the Avoka Transact platform to integrate with Symitar Episys®. The Vendor Integration Program is designed to help ensure that Symitar’s customers can easily deploy third-party products.

Avoka Transact now integrates with Symitar Episys via SymXchange™, a services-based programming interface that enables third-party vendors and credit unions to access the platform’s core data and business rules. The integrity of data is maintained throughout any data exchange because access to business rules and data is managed through a service layer which governs these interactions. Avoka Transact is a digital transformation platform, purpose-built for credit union member acquisition and onboarding journeys, including account opening, loan applications, and business onboarding.

The company also announced that the SymXchange-based integration will be available to Avoka customers as part of the Avoka Exchange, Avoka’s catalog of pre-integrated Fintech applications.

Integration brings Symitar Episys based credit unions the ability to deploy the Avoka Springboard Deposit Account Opening solution. Springboard is an advanced omnichannel deposit account opening solution built on an extensible platform to cover a range of acquisition and onboarding journeys, for both existing and new credit union members. Recently Avoka announced the success achieved by First Tech Federal Credit Union (FTFCU), the nation’s premier credit union serving technology companies, which successfully deployed an omnichannel digital platform using Avoka Transact to create an enhanced member experience for over 40 of their products.

“By participating in the Symitar VIP program, we continue to demonstrate our commitment to providing financial institutions of all sizes with outstanding account opening and onboarding solutions to support their customer journey needs,” said David Gaydon, General Manager, Avoka North America. “This partnership provides us with a terrific opportunity to help Symitar credit unions improve their member onboarding experience across their branch, call center, and digital channels.”

Symitar’s VIP takes the customer out of the middle, providing vendors with direct access to Symitar’s technical resources and test systems. VIP inclusion is not an endorsement of the vendor’s product.


About Symitar

Symitar®, a division of Jack Henry & Associates, Inc. (NASDAQ:JKHY), is a provider of integrated computer systems for credit unions of all sizes. Symitar has been selected as the primary technology partner by more than 800 credit unions, serving as a single source for integrated, enterprise-wide automation and as a single point of contact and support. Additional information about Symitar is available at www.symitar.com.


About Jack Henry & Associates, Inc.

Jack Henry & Associates, Inc.® (NASDAQ: JKHY) is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Its solutions serve more than 9,000 customers nationwide and are marketed and supported through three primary brands. Jack Henry Banking® supports banks ranging from community banks to multi-billion-dollar institutions with information processing solutions. Symitar® is a leading provider of information processing solutions for credit unions of all sizes. ProfitStars® provides highly specialized products and services that enable financial institutions of every asset size and charter, and diverse corporate entities to mitigate and control risks, optimize revenue and growth opportunities, and contain costs. Additional information is available at www.jackhenry.com.

About Avoka

Avoka creates customer acquisition and onboarding journeys in financial services, government and other industries. For account opening, lending applications, and business onboarding, Avoka Transact creates outstanding experiences that accelerate customer acquisition and time to market. Avoka was founded in 2002 and has digitized over 100 million transactions for 150+ global clients. Avoka is based in Denver, CO; London, England; and Sydney, Australia.

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