Optimize Account Opening and Onboarding

Many banks and financial organisations give customers the opportunity to apply for products online, however, the digital experience is not always effective and seamless.


Watch this on-demand webinar to understand some of the issues and learn the best practices leading banks are using to reduce online application abandonment.


At Avoka, we believe it shouldn’t be that difficult to create banking customer journeys that convert prospects to customers.

Featured Speakers

Pearl Mahama

Pearl Mahama

Customer Experience Design Consultant


As a Customer Experience Design Consultant for EMEA, Pearl helps Avoka clients design best in class digital customer journeys. She ensures clients achieve elevated levels of performance by partnering with them on optimisation activities.  She combines consulting know-how and analytical skills with broader industry experience gained over the last 10 years

Tanya Andreasyan

Managing Director & Editor-in-Chief

FinTech Futures / Banking Technology

Tanya Andreasyan is MD and Editor-in-Chief of FinTech Futures. She joined the company in early 2016, overseeing the its digital and print publishing operations and strategy.

She has extensive understanding and knowledge of the banking/financial services technology industry and its participants, including vendors, financial institutions, consultants and other third parties, on global, regional and domestic levels. She specialises in covering banking tech, fintech, paytech and regtech markets.

Additional Resources