White Paper

Bank Onboarding: Small Business Needs & Expectations

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Recently, the Aite Group surveyed 1,000 U.S.-based businesses generating between US$100,000 and US$20 million in annual revenue with the intention of understanding how well US-based small businesses are being served by their bank partners. The result is a research report titled, “Benefits of Investing in Digital Onboarding for Small-Business Banking”, commissioned by Avoka and produced by Aite Group, which explores the importance of efficient onboarding in the small business banking space and helps banks build the case for investing in new digital onboarding capabilities.

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