Tue, Dec 4, 2018 11:00 AM – 11:45 AM GMT
RFi Media will share what challenges SMEs in the UK are facing when it comes to the lending process. These insights will show the drivers for choosing a bank/product, the different channels SMEs use for application and the pain points for SMEs in their lending process and what opportunities there are in the market.
Avoka will focus on the how Banks can help eradicate these pain points using the appropriate platforms available to banks and how banks can meet the SME expectations by delivering a seamless lending experience that is instant and efficient.
Victoria joined RFi Group in January 2011 as Director for the EMEA region, with overall responsibility for RFi Group’s research programmes and insight generation across the UK, Europe and the Middle East. In addition to leading the EMEA team and EMEA research portfolio, Victoria is the project lead for a number of RFi Group’s global relationships and in 2016 was promoted to the position of General Manager – EMEA. Victoria has a degree in business management and over 12 years’ international research experience, specialising in quantitative research, tracking studies across multiple sectors, principally in insurance and financial services. Victoria has worked with the majority of the leading financial service providers in Europe and the Middle East utilising a broad range of both qualitative and quantitative methodologies to provide business and market intelligence and actionable consumer insights.
Technical Director EMEA