AVOKA IS NOW PART OF TEMENOS
Avoka Technologies Pty Ltd. together with other members of its corporate group (Avoka, we/us/our) are committed to safeguarding the privacy of our customers and users (you/your).
Your privacy is important to Avoka; maintaining your trust is paramount to us. In this policy we set out in plain language how we collect information about you and your interactions with us (both online and offline), and how we use and share this information.
You own your information about yourself and your activities. If at any time you wish for us to stop providing you with marketing messages, just send an email to [email protected] and ask to have your information removed from our marketing database. We will always honor that request.
We also put an unsubscribe option at the bottom of every marketing email we send to a specific email address. Click on that link and you will be immediately and automatically unsubscribed from all future marketing emails to that email address.
We collect and process information on servers around the world. We use reasonable security measures to protect information we may have collected about you and your interactions with us. We do not, give, sell or lease information we have collected.
We collect information in a variety of ways. For example, you may provide us with your personal information (e.g. through forms and correspondence), we may obtain such information from online tools such as marketing automation tools and online analytics tools like Google Analytics, and we may also acquire such information from third parties such as list sources. On occasion we may purchase lists or leads from third-party sources. When we do so, we ask the vendors to confirm that the third party legally acquired the information and that we have the right to obtain it from them and use it.
We will collect your personal information for the purpose of providing access to the Avoka Community platform, including name, email address, job title and location. You may decide to provide further information through community participation.
We may collect and process all or some of the following personal information about you:
We use your information for various purposes, as set out below. If you are located in European Economic Area (EEA), we are also required to identify a legal basis on which we rely to process the information in compliance with our obligations under European data protection law (which only allow us to use your personal information if we have a legal basis to do so). The full description of each of these grounds can be found in the section titled “Legal Bases That Justify How We Use Your Information.”
We use your information for the following purposes:
Where you are located in the EEA, use of your personal information under EU data protection laws must be justified under one of a number of legal bases. We note the grounds we use to justify each use of your information next to the use in the “How We Use Your Information” section of this policy and an explanation of these bases is set out below:
These are the principal legal grounds that justify our use of your personal information –
In addition to the disclosures set out in the section titled “How We Use Your Information,” please be aware that personal information may be subject to disclosure to government agencies pursuant to judicial proceeding, court order, or legal process anywhere in the world. We may also share your information with our affiliates, contractors, agents, advisors and to protect our rights or property, our business partners, suppliers or clients, and others when we have reasonable grounds to believe that such rights or property have been or could be affected.
Avoka is a global organization with business processes, management structures, and technical systems that cross borders. We offices in the United States, Canada, Australia, the United Kingdom, Germany, and Hong Kong. As such, we may share information about you within Avoka and transfer it to countries in the world where we do business in connection with the uses identified above.
Where we transfer personal information from inside the EEA to outside the EEA, we may be required to take specific additional measures to safeguard the relevant personal information. Certain countries outside the EEA have been approved by the European Commission as providing essentially equivalent protections to EEA data protection laws and therefore no additional safeguards are required to export personal information to these jurisdictions. In countries which have not had these approvals (see the full list here http://ec.europa.eu/justice/data-protection/international-transfers/adequacy/index_en.htm), we will establish legal grounds justifying such transfer, such as EU Commission-approved model contractual clauses, or other legal grounds permitted by applicable legal requirements.
Please contact us as at [email protected] if you would like to see a copy of the specific safeguards applied to the export of your personal information.
We will retain your registration information for as long as your account is active or as needed to provide you services and for as long as is necessary for the processing of related purpose where permissible.
To allow you to interact with other websites on which you may have accounts or join communities on such sites, we may provide links or embed third-party applications that allow you to login, post content, share content, or join communities from our websites. We may also provide you with general links to non-Avoka websites.
Your use of these links and applications is subject to the third parties’ privacy policies, and you should become familiar with the third-party sites’ privacy policies before using the links or applications. Please check these policies before you submit any personal information to such third-party websites. Avoka is not responsible for the privacy practices or the content of those other websites.
This section only applies if you are located in the EEA
If you have any questions in relation to our use of your personal information, you should first contact us at [email protected]. Under certain conditions, you may have the right to require us to:
Your exercise of these rights is subject to certain exemptions to safeguard the public interest (e.g. the prevention or detection of crime) and our interests (e.g. the maintenance of legal privilege). If you exercise any of these rights we will check your entitlement and respond in most cases within a month.
If you are not satisfied with our use of your personal information or our response to any exercise of these rights you may contact your local data protection regulator – a list of European data protection regulators and their contact details can be found at http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.