First Tech Federal Credit Union transformed its onboarding process - resulting in a 57% reduction in the time it takes to apply and an impressive 65% submission rate that far exceeds the industry average. Learn how.
With so much emphasis on building a great customer experience, it is surprising how difficult it can be to measure how well these processes achieve their objectives. One of our customers, a luxury automotive company, was facing this exact dilemma in their Canadian market.
The experience you deliver to your customers is your biggest competitive differentiator. The banking landscape is continually evolving, and customer expectations for an easy
digital experience are increasing.
Read how Australian Government Department of Industry, Innovation and Science transformed thousands of forms into a digital experience that reduced 40% error rate.
Learn how the Civil Aviation Authority was able to reduce processing time and cost associated with back office operations, moving away from legacy paperwork into the digitized world.