Forrester examined the total cost of ownership for different development approaches for banking customer facing systems, and recommends a path that may surprise.
Every small and medium-sized enterprise (SME) business needs a business banking partner. They want to experience a straightforward process which is quick and convenient for them, allowing them to focus more of their time and energy on what matters most for their business. This must read research by Vanson Bourne shows that having digital onboarding options is a key factor in SME customers’ loyalty towards a bank.
Digital identity is a problem for many financial services organizations, and bank executives are ready to act. When asked about their concerns for 2018, bank CEOs ranked cybersecurity at the top, tied with interest rates and cost of funds. Read this white paper, written by Ron Shevlin of Cornerstone Advisors, to understand the issues they are facing, and options financial institutions have to protect themselves and their clients.