Avoka for Retail Banking

Avoka for Retail Banking accelerates the transformation to digital and mobile customer acquisition, accelerating speed-to-market and improving conversion rates across channels to drive account openings and revenue.

Avoka Springboard
Deposit Account Opening

For retail deposit account opening, Avoka provides two ways to solve your challenges, both incorporating the benefits of the Avoka Transact platform. Custom-defined solutions enable the creation of a unique customer journey for your market, tailored to your specific product.

Avoka Springboard Deposit Account Opening (DAO), available to the US market, is a pre-built solution with the extensibility of the Transact platform, designed for speed-to-market and with integrated digital KYC compliance and fraud and risk evaluation.

Save & Resume

  • Save and Resume is the feature that enables critical omni-channel capability by integrating digital, branch and call center channels.
  • Begin a bank account opening transaction on a phone, save it, and complete it in-branch with help from a banker.
  • Push a loan application to a customer’s phone, get them started, and they can complete it on their PC.
  • Once initial contact data is captured, abandoned applications can be contacted by the bank call center. Avoka banks experience a 40% recovery when contacting and resuming applications.

Mobile Responsive

  • Avoka mobile responsive account opening and onboarding applications adapt to the size of a phone, tablet or PC without creating separate versions for each.
  • Avoid frustrating and failed end user experiences when inputs and options do not fit the mobile screen.
  • Menus and lists automatically shift design and change from horizontal to vertical based on available screen size.
  • Avoka design tools instantly preview a form as it will appear on specific phones, tablets or PC.
Application Bundling

  • Bundling is the packaging of multiple forms into a single submitted package, making it easier for your customers to complete and easier for you to process.
  • Capture basic information once, then automatically populate multiple application forms needed for different internal silos and compliance docs.  No more filling out name and address 5 times.
  • Cross Selling improves dramatically by giving multiple product choices, then automatically generating separate applications for each product chosen.
  • An entire package of documents is submitted together to the existing business process, eliminating need for back office changes.

ApplicationBundling_EmpireBank_650 - optimized
Style Flexibility

  • Match the branding and style of your website in the digital sale transaction with no compromises.
  • A sophisticated brand requires more than a logo on a generic application. Avoka creates an account opening user experience perfectly matched to the style, brand and personality of your bank.
  • Pixel-perfect renditions of online and printed results can match your style guidelines.
  • Style templates make it easy for all designers to use an approved design for every user experience, with no coding required.

Start your customer-centric digital transformation today!

Improve your business agility, capture the market opportunity and increase customer acquisition now, with digital account opening, loan applications and onboarding from Avoka.

Customer Success

We are pleased to partner with Avoka to offer an end-to-end digital account opening solution including Mitek data pre-fill components for small to medium size banks and credit unions.  This platform will enable banks to improve their competitive position by leveraging best-in-class technology used by the largest global banks.


– Steve Craig, Director of Product Management, Mitek

Additional Resources